Frequently Asked Questions
Everything you need to know about shopping with The Fold Line
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unused and unwashed items in their original packaging. Please visit our Returns Portal to start a claim and receive a prepaid shipping label.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey directly via the carrier's website.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How can I change or cancel my order?
Orders can be modified or cancelled within 2 hours of placement. Please contact our support team immediately at [email protected] with your order number for assistance.